Question of Leadership

So, here’s a question for you.

How does a person who comes in to a senior strategic role in a large organisation, where the management and leadership of 40 people is an integral part of his remit have (a) no organisational skills (b) no people skills and (c) no self-awareness?

The second part of my question then has to be:

Why have we let this man run unchecked for 7 years, whilst we haemorrage good people like a gaping wound and see the rapid and sustained decline in customer service?

It was never going to be successful. People work for other people, not organisations. They work for people who get the best from them, show them the way, enhance their lives; who stand back and let their team take the credit, but who step forward to defend them from danger; who understand that life throws things at you when you least expect them, but helps you to roll with the punches so that you keep giving back your best.

And our strategic manager has none of this.

I really like this quote from General Colin Powell of the USA army (later Secretary of State):

Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership.

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